Privacy Policy
ICISF Certified
Table of Contents
Privacy Policy
SMART Peer to Peer Inc, is a nonprofit peer support program dedicated to the well being of first responders and their families. We are committed to protecting the privacy, dignity, and confidentiality of every individual who seeks support through our website, outreach channels, or peer-to-peer services.
1. Information We Collect
We collect only the minimum amount of information necessary to provide support and maintain the functionality of our website. This may include:
- Information you voluntarily provide (such as your name, phone number, or email) when you contact us or request assistance.
- Non-identifying technical information automatically collected by our website (such as browser type, device information, or general usage data).
We do not require users to create accounts, and we do not collect sensitive personal information unless you choose to share it with us directly.
2. How We Use Your Information
Information you provide is used solely to:
- Respond to your requests for support or resources
- Connect you with peer supporters or appropriate wellness services
- Improve the accessibility and functionality of our website
We do not sell, rent, or share your personal information with third parties for marketing or commercial purposes.
3. Confidentiality of Peer Support
All peer-to-peer interactions are treated as confidential. Information shared with our peer support team is used only to assist you and, when appropriate, to connect you with additional resources.
We may disclose information only when required by law or when there is a clear and immediate risk of harm.
4. Use of Cookies and Analytics
Our website may use basic cookies or analytics tools to understand general site usage. These tools do not identify individual users. You may disable cookies in your browser settings at any time.
5. Third Party Links
Our website may contain links to external resources or partner organizations. We are not responsible for the privacy practices or content of those third party sites.
6. Data Security
We take reasonable administrative and technical measures to protect any information you choose to share with us. While no system is completely secure, we are committed to safeguarding your privacy to the fullest extent possible.
7. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, you may contact us at: smartpeertopeer@gmail.com or by phone at 1 (518) 918-6844